How room reservations, confirmations and cancellations work.

Guests must create an account and log in before submitting a room booking request.

A booking request requires room selection, check-in date, check-out date, guest count, full name, phone number, and email address.

All guest bookings are submitted as pending by default. Admin review is required before a booking becomes confirmed.

Guests can check booking status from their profile page. Status may show pending, confirmed, or cancelled.

The system prevents the same room from being booked by two users for overlapping dates.

If a room is already reserved for one or more selected dates, the booking request may be blocked or rejected.

Hotel admins can review guest information, room selection, dates, guest count, and special requests before confirming a booking.

Admins may update booking details if a guest requests changes or if hotel operations require adjustments.

Bookings may be cancelled by hotel administration if the guest provides incorrect information, fails to respond, violates policy, or if the room becomes unavailable due to operational reasons.

When a booking is cancelled, the reserved dates may become available again for future guests.

Standard check-in time is from 2:00 PM and standard check-out time is before 12:00 PM unless the hotel confirms a different arrangement.

Early check-in or late check-out may depend on availability and may require additional approval.